JamboLive
JamboLive commits to Live-Commerce Business Entrepreneurs to provide and establish exclusive Live-Commerce channels,
sale website, live sell platform.
Providing one stop Live-Commerce solution services, serving various live sellers, we also serve live sellers in Taiwan and Malaysia, providing a stable and instant platform, giving seller a variety of intuitive experience, user-friendly sell services, get started quickly.
JamboLive places the great importance on buyer’s experience as much as seller’s experience, besides application for seller, we also have the Jambo+1 application for the buyer, we will notify you anytime, anywhere as long as the broadcast is started.
No Matters you want to Sell or Buy, Go to JamboLive +1
Company name: JAMBOLIVE TECHNOLOGY CO., LTD
Customer service Ｅ-mail:[email protected]
Facebook：https://www.facebook.com/JamboLiveApp/
Taipei Headquarters: 16F.-2, No.163, Sec. 1, Keelung Rd., Sinyi Dist., Taipei City 110058, Taiwan (R.O.C.)
Taichung Branch: Taichung city, North district, Taiwan Avenue, section 2, no.360, 24th floor, office2.
office Tel：（02）2755-1968
Business Hours：10:00 ~ 18:00
Customer Service Time：10:00 ~ 18:00
After receiving the goods, please check them immediately. If there are any defects or broken goods, please inform the seller or return the goods within seven days of receiving them. We will immediately handle the replacement or cancellation for you.
Due to personal hygiene considerations, personal products cannot be returned or exchanged once they are opened.
Defect standards:
Incorrect order （Incorrect order (including but not limited to mismatched product specifications, styles, or quantities).）。
Defective goods (including but not limited to quality defects, damage during shipping, etc.).
The goods do not match the product descriptions (including but not limited to product usage, functions, etc.).
To be eligible for a return, the goods must be in the same condition as when they were received, including all original packaging and tags. We only accept goods that are unused, unworn, unwashed, and undamaged (e.g., perfumes, deodorants, tobacco, lotion, etc.). We cannot accept returns for these products.
Please note that goods must be returned within seven days of the receiving date. If you return them after seven days, you will be responsible for the shipping fee.
JAMBO LIVE TECHNOLOGY CO.,LTD recognizes the importance of the protection of your personal data. This Privacy Policy explains our practices regarding the collection, use or disclosure of personal data including other rights of the Data Subjects in accordance with the Personal Data Protection Laws.
Contact information such as address, telephone number, e-mail address, etc.
Account details such as username, password, transactions history, etc.
Proof of identity such as copy of identification card, copy of passport, etc.
Transaction and Financial information such as purchase history, credit card details, bank account, etc.
Technical data such as IP address, Cookie ID, Activity Log, etc.
Other such as photo, video, and other information that is considered personal data under the Personal Data Protection Laws.
We store your personal data by using the following systems:
Organization
We may disclose your personal data within our organization to provide and develop our products or services. We may combine information internally across the different products or services covered by this Privacy Policy to help us be more relevant and useful to you and others.
Service Providers
We may use service providers to help us provide our services such as payments, marketing and development of products or services. Please note that service providers have their own privacy policy.
Business Partners
In relation with our business partners, we may disclose certain personal data to them in order to coordinate and provide our products or services to you and provide necessary information about the availability of our products or services.
Law Enforcement
Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by government authority such as courts, government authorities.
Cross-Border Data Transfer
We may disclose or transfer your personal data to third parties, organizations or servers located in foreign countries. We will take steps and measures to ensure that your personal data is securely transferred, and the receiving parties have an appropriate level of personal data protection standard or as allowed by laws.
Withdrawal of consent: If you have given consent to us to collect, use or disclose your personal data whether before or after the effective date of the Personal Data Protection Laws, you have the right to withdraw such consent at any time throughout the period your personal data available to us, unless it is restricted by laws or you are still under beneficial contract.
Data access: You have the right to access your personal data that is under our responsibility; to request us to make a copy of such data for you; and to request us to reveal as to how we obtain your personal data.
Data portability: You have the right to obtain your personal data if we organize such personal data in automatic machine-readable or usable format and can be processed or disclosed by automatic means; to request us to send or transfer the personal data in such format directly to other data controllers if doable by automatic means; and to request to obtain the personal data in such format sent or transferred by us directly to other data controller unless not technically feasible.
Objection: You have the right to object to collection, use or disclosure of your personal data at any time if such doing is conducted for legitimate interests of us, corporation or individual which is within your reasonable expectation; or for carrying out public tasks.
Data erasure or destruction: You have the right to request us to erase, destroy or anonymize your personal data if you believe that the collection, use or disclosure of your personal data is against relevant laws; or retention of the data by us is no longer necessary in connection with related purposes under this Privacy Policy; or when you request to withdraw your consent or to object to the processing as earlier described.
Suspension: You have the right to request us to suspend processing your personal data during the period where we examine your rectification or objection request; or when it is no longer necessary and we must erase or destroy your personal data pursuant to relevant laws but you instead request us to suspend the processing. Rectification: You have the right to rectify your personal data to be updated, complete and not misleading.
Complaint lodging: You have the right to complain to competent authorities pursuant to relevant laws if you believe that the collection, use or disclosure of your personal data is violating or not in compliance with relevant laws.
You can exercise these rights as the Data Subject by contacting our Data Protection Officer as mentioned below. We will notify the result of your request within 30 days upon receipt of such request. If we deny the request, we will inform you of the reason via SMS, email address, telephone, registered mail (if applicable).
This Privacy Policy was last updated and effective on 19th February 2024
7 day free-trial
Line OA: @jamboliveth (with @)
If any inquiries, doubts or suggestions. You could leave the message for us, our service specialists would get back you as soon as possible!
